The Loss Prevention Department Assassin

Question: Is a store liable if my mother fell and broke her hip? My mother recently broke her hip at the grand opening of a supermarket when she was directed by an employee to an auxiliary exit that had a curb without any markings or paint on the ground. She is not looking for any more than her out of pocket co-pays and lost salary which would total about $1500-2000. She realizes she shares responsibility but is the store liable for not painting the curb?

Answer: We recently settled a similar case for a woman with a torn shoulder muscle due to slipping on a wet entry floor. I'll warn you the larger department stores the "loss prevention" departments are very good at asking questions in such a way as to give the impression it was all your fault. They are like spies working undercover as double agents making the injured person believe their friendliness means they are your friend. But don't ever mistake a friendly person with a person that is a real friend.

The assassin smiles at you just before it cuts your throat for financial gain.

Loss prevention departments have only two reasons to speak with you and none are in your favor. 1. Find a way to deny their claim. Or 2. Find a way to pay her less than the law allows. It doesn't get any simpler than that now does it. 

You are right to accept some responsibility, but see a lawyer because you are plainly outgunned by the loss prevention professionals. 

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